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Business Analyst

Business Analyst


We are seeking a Business Analyst familiar with Power Platform to join our growing IT Department. In this dynamic role, you will be responsible for working with business owners of various systems, identifying opportunities for process improvement using best practices, gathering requirements, specifying functionality to developers, testing and obtaining end user acceptance criteria. Work will include all phases of the project delivery lifecycle including support. Examples of systems are Microsoft Navision (ERP), Formulator (Formulation System), Salesforce (CRM), Wrike (Project management) and PowerBI (Reporting). Key projects coming in the new year include working with clients to advise and implement Microsoft Power Platform solutions, helping clients with their wider digital transformation and … 

 

RESPONSIBILITIES  

  • Work with Business Owners and Development to define and document business rules for systems development and/or implementation. 

  • Facilitate requirements sessions with stakeholders and users, work as the liaison with upstream as well as downstream teams and systems. 

  • Effectively communicate changes in technical components and requirements of an initiative to all stakeholders. 

  • Evaluate, develop, and maintain business processes, analyze workflows and data, and build process diagrams. 

  • Work as the BA within project teams to deliver major enhancements and new systems. 

  • Assist Project Manager in project related tasks 

  • Test new functionality 

  • Lead User Acceptance Testing (UAT) by developing test plans, identifying, and tracking defects. 

  • Provide hands on tier 2 support to end users when needed 

  • Analyze, define, test and deliver analytical capabilities and reports 

 

QUALIFICATIONS 

  • 3-6 years working as a Business Analyst 

  • ERP (e.g. Microsoft Dynamics, Oracle, SAP) configuration, master data setup, data structure knowledge and SQL query experience, Microsoft ERP preferred 

  • Experience working with clients to advise and implement Microsoft Power Platform solutions, helping clients with their wider digital transformation preferred 

  • Experience in the Microsoft Power Platform, e.g. PowerApps, Power Automate desired.  

  • Experience in the analysis, design, development, testing and implementation of enterprise-scale apps. 

  • Communication, small project coordination and change management skills with successful experience introducing new capabilities to the organization 

  • Strong analytical skills, exceptional planning, and organizational skills 

  • Experience documenting and diagraming current processes 

  • Ability to analyze data using excel, BI tools etc. 

  • Manufacturing industry experience, consumer packaged goods (CPG) and Food & Beverage is a plus 

  • Proficiency in English; Excellent verbal and written communication with strong interpersonal and relationship building skills 

  • Energy and drive to excel 

  • Initiative and ability to proactively see projects to full completion 

  • Capacity to juggle multiple tasks and projects simultaneously without compromising quality 

  • Willing to learn new systems and be hands-on 

  • Bachelor's degree in related business or technical major