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Anywhere and Anytime

Consumers today have unprecedented access to restaurant-quality food whenever and wherever they desire it.

“One of the ways we’re seeing this manifest itself is through a lot of blurring of lines between restaurant segments,” said Paul Pendola, director of Foodservice at Mintel, citing the emergence of such segments as “fast-casual 2.0” and “upmarket casual.” Additionally, convenience stores, grocery stores, meal subscription services and meal delivery businesses threaten to steal stomach share from the restaurant industry.

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